Social Media & Community Manager.

Social Media & Community Manager - Portsmouth based - up to £36,000

We're working with a fast-growing consumer tech business that's redefining how pet owners stay connected with their pets. Launched just a few years ago, they've already built a global community of over a million pet owners across the UK, US, Canada, and Australia, with exciting European expansion plans.

The Role
They're looking for a Social Media & Community Manager to take ownership of their online presence someone who can bring fresh ideas, create engaging content, and build meaningful connections with their audience. This is a hands-on role where you'll be creating content daily, engaging with the community, managing influencers, and representing the brand both online and at live events.

What You'll Be Doing

• Plan, create and manage engaging content across Instagram, TikTok, Facebook, and other key platforms
• Build and maintain a content calendar that supports campaigns, launches, and brand storytelling
• Shoot and edit short-form videos, photos, and visuals that capture the brand's energy and connect with pet lovers
• Keep up to date with social media trends and use them to grow reach and engagement
• Build a genuine online community responding to comments and messages, running competitions, and sparking conversation
• Manage influencer and creator collaborations, from outreach through to content delivery
• Attend and represent the brand at pet shows and community events, capturing live content and connecting with followers in person
• Analyse social media metrics and performance data to help refine content and strategy

What They're Looking For

• Previous experience managing social media channels and communities for a consumer-facing brand
• Confident creating and editing video content (experience with tools like Canva, CapCut, or Adobe Premiere is a bonus)
• Strong creative instinct, great eye for design, and excellent written communication
• Comfortable working at pace, balancing multiple projects, and thinking proactively
• A genuine love for pets and understanding of online pet communities
• Willingness to travel for events and hands-on campaigns when needed

What's on Offer

• Competitive salary and strong benefits package
• Access to modern, award-winning offices with an on-site barista and gym
• The chance to make an impact within a fast-scaling international brand
• A creative, supportive environment where new ideas are encouraged and celebrated