Business Analyst (FTC).

Business Analyst - Hybrid - 3 days per week in London - FTC six months - up to £60,000

Role Summary

We're looking for a Business Analyst to be hands-on, covering process analysis, requirement gathering, and supporting the implementation of new systems. You'll work across multiple teams to drive efficiencies, test requirements, and help scale operations effectively within a mortgage's environment.

Key Responsibilities

• Analyse and improve business processes, systems, and workflows
• Gather, document, and challenge business requirements across tech, underwriting, and operations
• Support the design, testing, and roll-out of new systems and tools
• Prepare reports and recommendations based on analysis and research
• Track KPIs to measure effectiveness and identify opportunities for improvement
• Contribute to project planning, prioritisation, and risk management

Experience & Skills

• Strong background in UK mortgage products, regulations, and operations
• Proven experience as a Business Analyst or in a project-focused role delivering outcomes
• Skilled in requirements gathering, documentation, and testing requirements to ensure accurate delivery
• Confident in data analysis using Excel or SQL
• Familiar with agile methodology and the software development lifecycle
• Knowledge of mortgage systems such as LOS, servicing platforms, or CRM tools
• Excellent communication, stakeholder engagement, and problem-solving skills

Benefits

• Growth shares
• 30 days' holiday plus bank holidays
• Health cash plan
• Salary sacrifice pension scheme (5% employee, 3% employer)
• Employee assistance programme