IT Manager.

IT Manager - Must come from a Remote, SaaS organisation

• Must be available to start immediately
• Perm or contract
• £60k - £80k / Inside IR35 day rate
• Remote in UK

A rapidly growing, remote-first cybersecurity education platform is seeking an IT Manager to lead and scale its IT operations across a globally distributed team.

This strategic role is ideal for someone passionate about building secure, scalable systems that empower people to do their best work-wherever they are in the world.

Why Join
This is an opportunity to join a mission-driven, fully remote organization that helps millions of people learn cybersecurity skills through gamified, hands-on learning. The company operates at the intersection of technology, education, and security-where innovation directly impacts how the next generation of cyber professionals learn and grow.

You'll shape the IT foundation of a company that values autonomy, creativity, and a global-first mindset.

The Role
The IT Manager will own all aspects of IT infrastructure, security, automation, and support-removing friction, driving productivity, and enabling a secure, efficient digital workplace.

Key Responsibilities
1. Infrastructure & Operations

• Administer and maintain the organization's Google Workspace environment.
• Implement and manage software licensing solutions.
• Oversee device procurement, implement MDM, and optimize hardware lifecycle management.

2. Security & Compliance

• Enforce best-in-class cybersecurity practices (SSO, MFA, IAM).
• Maintain compliance with GDPR, ISO 27001, and related standards.
• Conduct regular security audits and risk assessments.

3. Automation & Efficiency

• Automate critical workflows (onboarding/offboarding, access management).
• Deploy and maintain an ITSM tool (e.g., Jira, Notion) to manage support requests.
• Drive cost efficiency across cloud and SaaS operations.

4. Support & Service Management

• Deliver responsive IT support across global time zones.
• Track and improve IT performance metrics.
• Ensure a frictionless employee onboarding/offboarding experience.

5. Software & Access Management

• Manage SSO integrations and maintain visibility over license usage.
• Conduct regular permission audits to minimize risk.

6. Business Continuity

• Develop and maintain disaster recovery and backup strategies.
• Guarantee 24/7 continuity for business-critical systems.

7. Vendor Management

• Oversee SaaS, cloud, and IT vendor relationships.
• Evaluate new technologies to align with company growth and budget goals.

What Success Looks Like

• A seamless IT experience for every employee-swift onboarding and offboarding.
  Zero compliance risk-complete control over access and system integrity.
• Optimized spend-clear ROI on every tool and device.
  Security-first culture-MFA, IAM, and SSO embedded throughout operations.
  Resilient systems-rapid recovery and continued service during incidents.

About You

• Good experience of IT management and systems administration experience in a remote-first SaaS or tech environment.
• Expert in Google Workspace administration and automation (APIs, scripts).
• Hands-on experience with MDM, IAM, and SSO tools.
• Strong knowledge of cybersecurity and compliance frameworks (GDPR, ISO 27001, SOC 2).
• Proven success automating IT workflows and implementing ITSM solutions.
• Skilled at vendor management, troubleshooting, and supporting distributed teams.
• Excellent communicator with strong stakeholder management abilities.

Please note: Sponsorship is not available for this role at this time.