Team Leader Technical Support.

Job Title: Technical Support Team Captain

Responsibilities:

1. Team Leadership:

   • Assemble and lead a new support team of three.
   • Foster a positive atmosphere within the team.
   • Promote individual growth and development.

2. Leadership Qualifications:

   • Demonstrate strong leadership talent.
   • Possess a minimum of two years of experience in managing people.

3. Innovation and Creativity:

   • Encourage suggestion-based work.
   • Provide opportunities for the implementation of creative ideas.

4. Technical Expertise:

   • Have experience with optical transmission technology and network technology.

5. Benefits and Well-being:

   • Company pension scheme.
   • Customizable IT and office equipment.
   • Health and sports offerings.
   • Fresh amenities.

6. Product Knowledge:

   • In-depth understanding of the company's transceiver product range.
   • Stay updated on the latest developments and share knowledge.

7. Motivation and Team Performance:

   • Motivate the team for continuous high performance.
   • Foster a cohesive and international team environment.

8. Application Process:

   • Interested candidates should submit their application documents (CV and certificates) via email.
   • Include salary expectations and the earliest possible starting date.

9. Innovative Thinking:

   • Develop innovative concepts for technical support.

10. Position Details:

    • Full-time position available immediately.
    • Opportunities for personal development through workshops, conferences, language courses, training, and webinars.

11. Convenience and Facilities:

    • Covered bike parking and shower facilities available.

12. IT Enthusiast:

    • Ideal for individuals passionate about IT with a focus on continuous learning and investment in the future.

13. Snack and Refreshments:

    • Enjoy healthy snacks provided, including fruit, cereal, water, tea, and coffee.

14. Company Culture:

    • Experience a pleasant and modern working environment.
    • Thriving company committed to continuous improvement.

15. Company Background:

    • Our client is a leader in developing and marketing network transceiver solutions.
    • Part of the international telecommunications community with a presence in almost 100 countries.

16. Communication Skills:

    • Strong linguistic abilities in both German (B2) and English (B2).
    • Effective written and oral communication skills are essential.

This job description is designed to provide a comprehensive overview of the Technical Support Team Captain role, highlighting key responsibilities, qualifications, benefits, and the company's culture.