Service Delivery Manager (SC Eligible).

  • change
  • permanent
  • London

Service Delivery Manager | SC Eligible | 2 stage process | Mostly remote | £50-£60,000

I am working with a small consultancy/agency who have grown 200% over the last 2 years and are continuing that growth.

I need a Service Delivery Manager to work with one of their most strategic customers on a major project of theirs and be the go to person around Service Delivery.

They are doing a 2 stage process, its mostly remote, as a minimum needed once a month for client meetings in the office and they are offering £50,000-£60,000 per annum.


The Role:

  • Requirement around service documentation
    • Creation and architecture of service operating manuals
    • Documentation for the respective technologies
    • On going maintenance of those documents
  • Reporting
    • Monthly service reviews with the client
    • Monthly reporting deck
    • Update and top up the reporting deck for monthly meetings
  • Service improvements


  • Good Service Delivery knowledge
  • Background in Telco would put you in good steed
  • Experienced working with clients
  • Strong reporting ability
  • Happy presenting back to clients with updates and news

If you want to learn more, please apply and or reach out to me on LinkedIn and we can set up a call!

Tom Gallyer