Senior IT Support Specialist.

  • technology
  • permanent
  • Llandudno

Senior High-Performance Computing (HPC) IT Support Specialist

Location: Llandudno, Wales, United Kingdom

Our client, a global leader in geoscience technology, is seeking an experienced Senior HPC IT Support Specialist to join their dynamic team in Llandudno. In this role, you'll play a pivotal part in providing senior-level applications support for their data centers. Your responsibilities will span from installing and configuring applications to troubleshooting issues, both for internal and third-party applications and databases in Linux and Windows environments.

Key Responsibilities:

  • Comprehensive Support: Provide advanced support for Windows applications, demonstrate strong knowledge of Active Directory, and handle Windows Server installation and administration.

  • Diverse Technical Expertise: Gain hands-on experience in Linux installation and administration, exhibit proficiency in virtualization technologies (preferably Nutanix), and showcase extensive database installation and administration skills.

  • Networking Acumen: Demonstrate an excellent understanding of IP networking, DNS, DHCP, and firewalling concepts.

  • Infrastructure Maintenance: Utilize your hardware maintenance expertise for servers, storage, CPUs, and ensure a deep understanding of data backup concepts.

  • Project Management: Manage project deadlines effectively, applying your experience with Agile project management.

  • Problem Solving: Exhibit strong problem-solving skills with a methodical approach to your work, fostering an enthusiastic attitude towards learning.

  • Collaborative Leadership: As a Senior IT Support Specialist, lead the innovation and development of new technologies, mentor team members, and contribute to the automation and analysis of problem resolution.

  • Cloud Technology: Embrace responsibilities related to cloud technology, showcasing your adaptability to new challenges and changes in direction.

Qualifications and Skills:


  • Extensive support skills for Windows applications, strong knowledge of Active Directory, and Windows Server installation and administration.

  • Experience with Microsoft SCCM packaging, hands-on experience with Linux installation and administration.

  • Good knowledge of virtualization technologies and solutions, with Nutanix experience preferred.

  • Extensive experience with database installation and administration.

  • Excellent understanding of IP networking, DNS, DHCP, and firewalling concepts.

  • Hardware maintenance experience (servers, storage, CPUs), understanding of data backup concepts.

  • Experience with Agile project management, strong problem-solving skills, and a methodical approach to work.

  • Enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction.

  • Ability to define and manage project deadlines, excellent communication skills.


  • Experience in high-performance computing (HPC) or data center environments is desirable
  • Scripting and automation skills (Windows and/or Linux).

  • Cloud administration experience.

  • ITIL Foundation level certification.

  • Knowledge of one or more of the following: Ansible, OpenStack, Kubernetes, CI/CD, Docker, etc.

Additional Information:


  • Competitive salary commensurate with experience.

  • Bonus Scheme.

  • Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program.

  • Company pension with a generous employer contribution.

  • Wellbeing Unmind app - puts you in control of your mental health.

  • A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more!

  • Cycle purchase scheme.

  • Flexible Private Medical & Dental care programs.


  • Flexible Working - through our hybrid working scheme, we offer a flexible blend of home and office working.

  • Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice!

  • Buy & Sell Holiday Programme - you can buy extra holiday, sell unused holiday, or even save it up!

  • Relaxed dress code policy.

  • Learning and Development: (Details can be provided based on specific information available.)

Join a collaborative and innovative team dedicated to solving the world's most complex challenges through cutting-edge technology. Apply now!

Mae Hunter