Process Design Engineer.

  • technology
  • permanent
  • England

Process Design Engineer - Office location options - Manchester, Nottingham or London - Hybrid!

We are currently seeking a Process Design Engineer for a permanent position with our UK-based client, a central communications service provider. In this role, you will play a crucial role in collaborating with process owners to document current processes, identify gaps and opportunities, and contribute to the redesign of complex internal processes that span the organization.

After experiencing rapid growth over the last eight years, internal processes have struggled to keep pace with the increasing demands of the organization. To strengthen the company's capabilities and ensure its future readiness, they have established the Portfolio, Planning & Insights team within the CFO function. This team is dedicated to driving enterprise planning, business insights, continuous improvement, and efficient process design. Its mission is to enable accurate forecasting, establish robust systems and processes, and provide comprehensive reporting. Additionally, the team will define the necessary controls and governance to ensure the certainty of delivery for our customers.

As a Process Design Engineer, your daily responsibilities will include:

  • Leading business process workshops to develop end-to-end cross-functional business processes, including inputs and outputs.
  • Analyzing current processes and data, and defining improved processes.
  • Preparing process flow diagrams ranging from high-level processes to detailed work instructions.
  • Ensuring that processes consider systems, data, and manual activities, and defining control points, SLAs, and responsible owners.
  • Applying your process efficiency experience to create optimal processes.
  • Ensuring that processes align with the overall end-to-end process.
  • Supporting organizational events as needed to drive business adoption and ensure a smooth transition for our staff.

Qualifications and Experience:

  • You should possess at least five years of experience in process design engineering, with a preference for experience in Finance and Commercial processes.
  • Demonstrated experience with process methodologies such as Lean and Six Sigma, along with proficiency in related tools like MS Visio and Sharepoint.
  • Strong interpersonal skills, enabling you to collaborate effectively within multidisciplinary teams involving multiple stakeholders.
  • Excellent written communication skills to ensure thorough and accurate process documentation.
  • The ability to build proactive relationships and earn trust from stakeholders.
  • A capability to quickly absorb and interpret large volumes of complex data.
  • A commitment to delivering high-quality outputs.
  • Exceptional organizational skills, allowing you to manage multiple deadlines and priorities in a fast-paced, high-pressure environment.
  • The ability to quickly grasp complex policy or technical details and communicate them clearly to non-technical audiences.
  • A results-focused approach, a high level of personal initiative, and a positive outlook.

Desirable Skills and Experience:

  • Background in Finance and/or Commercial processes is preferred.
  • Experience in the Utilities industry is a plus, though not mandatory.
  • Familiarity with working in highly regulated environments and a strong culture of information security is advantageous.

Benefits of Joining:

  • Competitive salary: £44,000-£54,000.
  • Bonus scheme (20%).
  • Pension plan.
  • Private medical insurance.
  • Car allowance (10%).
  • Extensive personal development and training opportunities.
  • Hybrid working model: Many team members work 1 to 3 days in the office.
  • Flexible holidays: The opportunity to increase your standard 25 days by purchasing extra days.
  • Dental plan.
  • Cycle to work scheme.
  • Childcare vouchers.
  • Complimentary Headspace membership: mindfulness app.
  • Season ticket travel loan.
  • Charity days.
  • Retail discounts.
  • Discounted gym membership.
  • RAC discount.
  • Income protection scheme.
Mae Hunter