We are currently seeking a Lead Product Manager for a dynamic role within our thriving local government client. As a pivotal part of our multidisciplinary team and reporting directly to the Head of Digital Products and Services, this senior management position involves building and fostering a community of practice in Product Management.
- Collaborate with various teams within the organization to promote the advantages of product management and aid in the development of digital plans.
- Work closely with stakeholders across the organisation, collaborating with other products and services teams in user research, design, and development to enhance existing products and design innovative ones.
- Maintain an unwavering focus on ensuring well-informed user needs drive exceptional products and meaningful outcomes, motivating others to do the same.
- Work collaboratively with other teams in the Digital and Data Service to identify essential priorities and expertise necessary to deliver a diverse portfolio of work.
- Execute all duties with due regard to health and safety regulations, legislation, Data Protection/GDPR, Equal Opportunities, and Customer Care policies.
- Prioritize roadmaps based on business value and risk.
- Empower the delivery team to translate research outcomes into actionable insights.
- Apply an understanding and experience of agile methodology.
What we are looking for:
- A profound passion for product management.
- Proven ability to adapt rapidly to new environments.
- Experience collaborating directly with teams and stakeholders to establish product visions and priorities.
- Track record of researching, prototyping, launching, and scaling products from inception to live.
- Utilize product management principles to ensure that what is built meets user, service, and organizational needs.
- Demonstrate an advanced working understanding of research, design, technology, and data principles.
- Profound understanding of the variety and complexity of users' digital needs and how products and services can fulfill those needs.
- Ability to identify and implement assisted digital support, explaining its importance.
- Proficiency in designing services and making decisions that align with user needs.
- Capability to provide guidance on tools and methods, ensuring their appropriateness.
- Experience in meeting the needs of users across various channels.
- Expertise in understanding how user needs evolve over time, ensuring they are met.
- Application of strategic thinking to provide the best service for end-users.
- Advocate for the user and collaborate with the team to ensure that what is built achieves the desired outcomes.
Apply now to hear about the full benefits offered with this role.