Ecommerce Account Manager.

  • change
  • permanent
  • City of London

Ecommerce Account Manager | £55,000-£65,000 per annum | 2days per week in the office | LDN

I am working with a fast growing creative magento agency that build, design, and optimise several e-commerce websites. Their client portfolio ranges massively but need further support and growth within their account management team.

I am looking for an Ecommerce Account Manager who has some experience within the ecommerce sector whether its client or agency side. You will be joining a strong team of other Senior and Lead Account Managers. You will be Working with 3-8 clients depending on the size of the client/project

As an Account Manager, you will be assigned a portfolio of clients and projects. Your objective will be to optimize revenue for clients with retainers and identify avenues for account expansion. Cultivating strong client relationships and delivering top-notch service to enhance their websites will be central to your role.

The skills and experience we are looking for:

  • Over 2 years of experience in account management
  • Preferably, demonstrated expertise within the e-commerce industry (on the client side or at an agency)
  • Effective communication skills for interactions with internal teams and clients
  • Proficient in client stakeholder management
  • Familiarity with key KPIs and ability to achieve them
  • Preferably, familiarity with Magento 2
  • Familiarity with Jira and ClickUp is a plus
  • Ambitious, seeking growth in a fast-paced and challenging work environment
  • Strong organizational skills and logical thinking
  • Enthusiasm for e-commerce and digital realms
  • Proficient in English communication
  • Naturally organized, dependable, and methodical in work approach
  • Appreciation for CRO experience (while not mandatory)

Hybrid working, 2 days per week in the office

This is a great chance to come in, work on some major accounts whilst engaging with several clients and customers and in time move into a more senior role as the company continues to grow. They have promoted their last 4 account Managers.

They are doing a 2 stage interview process and offering a salary of £55,000-£65,000 per annum.

If you want to find out more please apply and we can set up a call!

Mae Hunter